use the answers below for the writing process 1 and 2.. they are correct. use my template for your letter of complaint.. just make up the rest.. good luck
Sample Complaint Letter
Your City, State and Zip Code
Name of Contact Person, if available
Title, if available
Consumer Complaint Division (if you have no contact person)
City, State, Zip Code
Dear (Contact Person):
Re: (account number, if applicable)
On (date), I (bought, leased, rented or had repaired) a (name of product, with serial or model number or service performed) at (location, date and other important details of the transaction).
Unfortunately, your product (or service) has not performed well (or the service was inadequate) because (state the problem). I am disappointed because (explain the problem: for example, the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.).
To resolve the problem, I would appreciate your (state the specific action you want - money back, charge credit card, repair, exchange, etc.). Enclosed are copies (do not send originals) of my records (include receipts, guarantees, warranties, canceled checks, contracts, model and serial numbers, and any other documents).
I look forward to your reply and a resolution to my problem, and will wait until (set a time limit) before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at (home and/or office numbers with area code).
Writing Process Part 1
Writing Process Part 2
16.) Is a composition you have to write
17.) Is a letter of complaint you have to write in full-block style
You shouldn't cheat, if that's what you are trying to do. But if you are a teacher checking the answers, try the Penn Foster website or buying the answer key. These are much better and more reliable sources for answers.
Good Luck ;)
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