I just got hired on front desk at a quaility inn hotel...?

Question:can somebody describe a daily work-day for me? its 3-11pm shift training tomorrow, i was just wondering what a average day is like.. also during the interview, she didnt seem to know what she was doing.. and she didnt mention pay... and i didnt either... i figured if I got hired I would be told.. well.. i got hired... and still was not told pay.. im guessing its around 6.15-6.50 a hour but still would be nice to know insteaad of waiting for my first check... is this job difficult? im sure I'll have to multi-task... etc.

Answers:
Since you have been hired, you should immediately call and ask your rate of pay and other benefits instead of waiting to find out.

Without knowing the size of the property, I am guessing it is somewhere in the neighborhood of 80-120 rooms.

Since you will be working the PM shift, the majority of the work you do will involve checking guests in to the hotel and resolving any issues that might arise with their stay. Occasionally, you may have to "walk" a guest if the hotel becomes oversold. I don't want to ruin the surprise, but it isn't fun. You will most likely have a checklist of side work/reports to do as well.

The hotel may or may not employ a "houseman" who does all of the errands like running amenities to the guests room or fixing light bulbs. If not, then that responsibility will most probably fall on you.

Since it sounds like this might be your first experience at a hotel/motel, just remember not to take anything the guest says personally, even though at times it may be hard. You are just the representative of the property that they will have the most contact with so you will be the sounding board for their frustrations.

Good luck.

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