True or false?

Question:In order to better understand your customers, you should make a quick judgment about them and allow the rest of the conversation to determine whether your judgment is correct or not.

Please explain your reason...THX

Answers:
False. Don't even waste your energy on judgement. Spotting a good person/bad person is the easiest thing in the world, and requires no effort.

You won't have to understand your customers; just don't let things get out of hand.

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