My bank wouldn't take a torn dollar bill, I have 65% of it, but only 1 serial number. Were they right?

Question:The teller said It needed to have both serial numbers, but I'd heard you need only to have more then half the bill. It irriatated me that he was being so particular about a buck, but I wanted to see if he was right, or if I should talk to a different teller. Thanks

Answers:
The teller was spewing nonsense. "Any badly soiled, dirty, defaced, disintegrated, limp, torn, worn, out currency note that is CLEARLY MORE than one-half of the original note, and does not require special examination to determine its value. These notes should be exchanged through your local bank and processed by the Federal Reserve Bank."**

You DO NOT need a serial number at all. Go back to the bank and make demands, and tell them if they refuse to exchange the bill they will have a Federal case on their hands.

The teller was an idiot.

** http://www.moneyfactory.gov/section.cfm/...
I'd talk to another teller, just to make sure.
You're arguing with a bank, is a bank ever wrong? Let me rephrase that, if a bank is wrong, will they ever admit it...there, that's better.
Need those serial numbers
Used to be, they'd take a bill torn exactly in half, and give you 50 cents for it--and anything over half, they've give you a dollar. No longer--now, as the teller told you, they want almost the whole bill.
If you only have one serial number then you must take the bill to a national branch to get it exchanged for a new one. The branch will then file the serial number on the torn bill as destroyed. If someone already did this with the other half, then you are out of luck. Get to the main bank before the other piece does...That's why your local branch can't do it.
it's always been to my understanding that a $1 bill is still legal tender as long as 51% or more is in tact.
Mutilated Currency

What is mutilated currency?


Currency notes which are:

NOT CLEARLY more than one-half of the original note and/or,
in such condition that the value is questionable and special examination is required to determine its value.
Currency can become mutilated in any number of ways. The most common causes are: fire, water, chemicals, explosives; animal, insect or rodent damage; and petrification or deterioration by burying. Under regulations issued by the Department of the Treasury, mutilated United States currency may be exchanged at face value if:
more than 50% of a note identifiable as United States currency is present; or,
50% or less of a note identifiable as United States currency is present, and the method of mutilation and supporting evidence demonstrates to the satisfaction of the Treasury that the missing portions have been totally destroyed

WHAT IS NOT MUTILATED CURRENCY?


Any badly soiled, dirty, defaced, disintegrated, limp, torn, worn, out currency note that is CLEARLY MORE than one-half of the original note, and does not require special examination to determine its value. These notes should be exchanged through your local bank and processed by the Federal Reserve Bank.


SHIPMENT OF MUTILATED CURRENCY
Mutilated currency may be mailed or personally delivered to the Bureau of Engraving and Printing. When mutilated currency is submitted, a letter should be included stating the estimated value of the currency and an explanation of how the currency became mutilated. Each case is carefully examined by an experienced mutilated currency examiner. The amount of time needed to process each case varies with its complexity and the case workload of the examiner.


The Director of the Bureau of Engraving and Printing has the final authority for the settlement of mutilated currency claims.


Although Treasury examiners are usually able to determine the amount and value of mutilated currency, careful packaging is essential to prevent additional damage.


The following procedures should be applied when packing mutilated currency:

Regardless of the condition of the currency, Do Not Disturb the fragments any more than is absolutely necessary.
If the currency is brittle or inclined to fall apart, pack it carefully in plastic and cotton without disturbing the fragments and place the package in a secure container.
If the currency was mutilated in a purse, box, or other container, it should be left in the container to protect the fragments from further damage.
If it is absolutely necessary to remove the fragments from the container, send the container along with the currency and any other contents that may have currency fragments attached.
If the currency was flat when mutilated, do not roll or fold the notes.
If the currency was in a roll when mutilated, do not attempt to unroll or straighten it out.
If coin or any other metal is mixed with the currency, carefully remove it. Any fused, melted, or otherwise mutilated coins should be sent to the following address for evaluation:
Superintendent
U. S. Mint
Post Office Box 400
Philadelphia, PA. 19105
A dollar bill only holds it's value when it is in one entire piece, if you only have 65% of it, why should the bank give you 100% of the value for it? It's damaged goods now, and to me it's damaged goods that is irrepairable unless you can tape it.
Seriously, look it up in a book, photocopy the page and bring it back to the teller. If they still wont budge, ask to speak to the manager. If that does no good, threaten a call/letter to the Better Buisiness Bureau.

Good Luck and I hope you succeed because you are right.
Of course they were wrong as a teller they tell you that you must have more than 50% and they have to accept it. And when you go to a resturant and the sign sayd we no longer accept 50's or 100's they have to accept it if that is all u have cause its american currency

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