Answers:
Toll free means there is no toll or fee for the call. The person or company offering a toll free number is paying for all incoming calls. Companies offer toll free numbers to entice customers to call for free. The Disney company does not have a toll free number because people call all the time anyway and it is not necessary to entice customers.
Calling collect is when you call a person via the phone operator and the operator asks the person you are calling if they will accept the charges for this call from you. If they say yes the call is free for you.
Toll-free means free (800, 877, 0r 866 area code); Collect means whoever you call pays for it, but the operator asks them to accept charges up front (you can't bill them unknowingly that way)
toll free means its free collect the receiver is billed for the call
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